Store Policy
Shipping
Every store piece is made, inspected, and packed after you order it.
Processing time
Nothing in the store is pre-made. We print, inspect, and pack your piece after you order, so delivery usually takes 5-10 business days from order to arrival.
High demand, multi-piece orders, or a re-run after a failed inspection can push delivery toward the longer end. If your order will take noticeably longer, we'll email you.
Shipping methods and cost
We ship via standard courier at a flat rate of $20.00 CAD per order, calculated automatically at checkout. Local pickup is also available at checkout for orders placed near our Toronto facility, at no shipping cost.
We don't offer expedited or guaranteed-date shipping, since timing depends on our print queue and the courier.
You'll get a shipping confirmation with tracking when your order leaves our facility.
Where we ship
Store orders currently ship domestically within Canada only.
Need international shipping or a custom run? That's handled through a project quote. Request a quote.
Questions
Order not moving, or a tracking number that looks stuck? See our FAQ or contact us directly with your order number. For defects or return questions, see our Returns Policy.